Although the web hosting service provided by the different companies is practically identical, each provider has a customized platform with its own modifications and different ways to perform particular operations. For this reason, a vast knowledge base will be astonishingly helpful both for people with little or no previous experience and for technically accomplished individuals who will at some point discover how given procedures are executed, but will lose time meanwhile. The objective of such a knowledge base is to help make the service fast and simple to use, sparing users both time and effort. The consequence is more gratified clients, as they can swiftly find the information they are looking for, and much less work for the technical support staff representatives, because typically the vast majority of the questions and difficulties that clients have are already included in the knowledge base. On the condition that the articles are written well and encompass more things, you’ll be able to find out more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Website Hosting

All shared website hosting plans that we are offering include an elaborate knowledge base where you can find all you may ever need to know in regard to your hosting account. Regardless of whether you’d like to set up a brand-new database, to forward a domain name using an .htaccess file or to create an email address on your PC or cell phone, you can simply read our help articles and all the information that you require will be there. When you go to a particular section of your Hepsia Control Panel, you can see articles that are dedicated to the functions that can be accessed through it. In case you wish to see the complete collection of articles and get acquainted with all the functions that Hepsia offers, or only to read general info about the web hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our very best to encompass any challenge that you could possibly stumble upon, but in case you do not find the info that you desire, you can always get in touch with us, as our customer support staff is at your disposal around the clock.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with an extensive online article repository where you can find any info that you may require about our hosting services or about the Hepsia Control Panel that we use. We have created it on the basis of the feedback that we have obtained from our clients throughout the years and, as a consequence, our articles encompass particular problems that you may stumble upon and offer the most efficient means of recovering them, for instance receiving an HTTP 500 error message or not being able to send emails from your desktop computer although you have the right SMTP server settings. The articles are available in each section of the Control Panel and you can examine them at any time. They can help you deepen your knowledge not only about our platform, but also about the hosting field in general, as they contain in-depth guidelines and general information such as what cron jobs or file access permissions are.