Phone Support in Shared Website Hosting
If you choose to purchase one of our shared website hosting plans, you'll be able to talk with our support team over the telephone for 14 hrs every day. We can assist you in choosing the best package for your websites because we think that it is better to discuss these issues with a live person. If you already have an account, we will help you with any kind of sales/billing questions as well as general issues, even with some tech situations which do not require a long time or escalation to an administrator since it'll be better to open a support ticket for time-consuming problems and have all the communication in one place. We now have phone numbers in the United States of America, the United Kingdom and Australia, so you are able to call the one you prefer and speak with our representatives.
Phone Support in Semi-dedicated Servers
We provide live phone support 14 hours a day as a part of the support services for each semi-dedicated server package that we offer. As some issues are more complex and time-consuming, you'll need to open a support ticket in case you experience such a problem, but for all of the billing, general or small-scale tech issues you can always phone us and we'll help you quickly to save you the time you'll have to spend on creating a ticket. Even if you don't have an account yet, you are able to find out if you can host your websites on our innovative cloud platform or you can receive any other general info about our semi-dedicated solutions. We have local numbers in the U.S.A., Great Britain and Australia along with a worldwide number, which means that you are able to call the one that is nearer to where you are.