1 hour ticket response
Our team of customer service technicians is devoted to providing quick answers to all your queries. We’ll examine your ticket once it has been received and will reply with a solution to the problem within maximum 1 hour after the ticket submission. Actually, our average helpdesk ticket response time is twenty minutes.
An Outstanding Customer Care Service
Our client support team representatives possess enormous experience in the shared website hosting plans world and are trained enough to deliver a prompt answer to your problem. If, however, the problem at hand is not within the competency of a tech support engineer, the ticket will be sent to a programmer or admin for additional investigation.
An Intuitive Help Section
Included in the Web Control Panel is an easy–to–browse Help section, which includes a variety of sources of information. You can search through a regularly updated knowledge base featuring web hosting account administration articles and website management articles, check the educational video tutorials or have a gaze at our F.A.Q. database.